When asked about the overall concern related to account compromise, 79 percent indicated at least some level of worry around email account compromise, 55 percent around social media compromise, and 71 percent around bank account compromise. Despite the recent hype, consumers remain reluctant to adopt two-factor authentication, with 16 percent of Americans saying they have not signed in with this process in the past because it was inconvenient.
Impermium uncovered that while a majority of Americans have never signed into a website using two-factor authentication (75 percent), 77 percent of those who have not yet been a victim of account compromise are at least somewhat unlikely to continue using a site if their account were compromised.
Additionally, while 65 percent of Americans have been victims of viruses, malware, and/or phishing attacks, only 25 percent have ever signed in with two-factor authentication as a preventive security measure.
75 percent of Americans have not used two-factor authentication in the past:
- 27 percent decided against signing onto a website with two-factor authentication because they did not want to disclose their mobile number and/or because they found it inconvenient
- 30 percent say that they have never needed to do this
- 20 percent did not want to disclose their mobile phone number.
- 39 percent believe websites are to blame by not offering or maintaining sufficient security features
- 37 percent believe the consumer is to blame due to weak passwords or falling for scams like phishing.
- 79 percent are at least somewhat worried about having their email account compromised
- percent are at least somewhat worried about having their online bank accounts compromised
- 55 percent of consumers are at least somewhat worried about having their social media accounts compromised.