The Ponemon Institute polled 3,529 IT and IT security professionals in U.S., Canada, UK, Australia, Brazil, Japan, Singapore and United Arab Emirates, to understand the steps they are taking in the aftermath of malicious and non-malicious data breaches.
All participants in the study represent organizations that had one or more data security breaches in the past 24 months.
Highlights of the research include the following findings:
- Data breaches are on the rise and organizations are unprepared to detect them or resolve them — According to the majority of respondents, data breaches have increased in both severity (54 percent) and frequency (52 percent) in the past 24 months. While 63 percent say that knowing the root causes of breaches strengthens their organization’s security posture, only 40 percent say they have the tools, personnel and funding to pinpoint the root causes.
- Breaches remain undiscovered and unresolved for months — On average, it is taking companies nearly three months (80 days) to discover a malicious breach and then more than four months (123 days) to resolve it.
- Security defenses are not preventing a large portion of breaches — One third of malicious breaches are not being caught by any of the companies’ defenses - they are instead discovered when companies are notified by a third party, either law enforcement, a partner, customer or other party - or discovered by accident. Meanwhile, more than one third of non-malicious breaches (34 percent) are discovered accidentally.
- Malicious breaches are targeting key information assets within organizations — Nearly half of malicious breaches (42 percent) targeted applications and more than one third (36 percent) targeted user accounts.
- Impact and cost of breaches — On average, malicious breaches ($840,000) are significantly more costly than non-malicious data breaches ($470,000). For non-malicious breaches, lost reputation, brand value and image were reported as the most serious consequences by participants. For malicious breaches, organizations suffered lost time and productivity followed by loss of reputation.