The proliferation of mobile technology seems to be eroding away at the very notion of “normal business hours.” Some 60 percent say their employers already expect them to be accessible during off hours, while 70 percent work up to 20 hours or more outside the office each week. Roughly one-half of Millennials surveyed say flexible work hours and the freedom to work from any location would improve their work/life balance.
“It’s no surprise that Millennials are highly dependent on mobile technology to support flexible and productive work habits,” said RingCentral President, David Berman. “The vast majority seem to expect to use their own devices for work, rather than the company providing it for them. That creates a bit of challenge for companies that have to find a way to deal with BYOD as part of their business phone system.”
The flexibility Millennials crave naturally requires employees to manage their businesses and personal communications separately. At the same time, it is critical for the company to ensure that communications with customers and partners is managed professionally and efficiently. To accommodate this responsibly, companies must formalize a BYOD policy and implement solutions that support a wide range of devices.
“In a global economy where business is conducted around the clock, it’s reassuring to employers that Millennials are so willing to be available on a flexible schedule and use their own devices to do so,” Berman said. “But, that means it’s our responsibility as employers to provide them with accessibility, solutions, security and freedom to work how and when it’s best for them and the company.”
The online survey was conducted in early 2014 within the United States by Survey Monkey on behalf of RingCentral. It was completed by individuals age 18-32 from 346 businesses of all sizes. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated.